Privacy is important to Advocatia. The following describes the information we collect and the ways we use that information. By using www.advocatia.io (the “Website”) and our Benefit Triage platform (the “Platform”) (collectively, the “Services”), you are consenting to the collection, use, sharing, and storage of your personal information, as described below. This Privacy Policy supplements and is incorporated into Advocatia’s Terms of Service which, together with this Privacy Policy, govern your use of the Services. We have endeavored to make this Privacy Policy as clear as possible. If, however, you have any questions, comments or concerns about this Privacy Policy, please send us an email at info@advocatia.io.

1. Information We Collect

Advocatia collects information from those who visit and interact with our Services. This information may include the following:

  • full name, date of birth, gender, social security number, phone number, email address, home address, income, and employment status;

  • other information related to your household, health insurance, citizenship, and health status; and

  • comments, requests, and other information you may offer.

 

We may also collect other non-identifiable information related to your access to our Services, including, but not limited to, your IP address, Services visits, page response times, download errors, length of visits to certain pages, and page interaction information.

We collect the above information directly from you when you provide it to us, automatically as you navigate the Services, and from third-party service providers.

2. How We Use This Information

We collect the above information to determine your eligibility for health insurance coverage and financial assistance; therefore, we disclose the above information (if approved) to healthcare providers and social service agencies so that they may provide their services to you.

 

We may use the above information to improve our products and services, for our own research, and to provide you with additional information and materials regarding our Services.

 

We may also share information with third parties in limited circumstances when we believe your actions violate our Terms of Service, or in the event we are transferred or sold to another entity as a result of a corporate sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

3. Third Parties

Your information may be held by third parties or we may link to other sites or applications not affiliated, owned, or controlled by us. Further, we may use products and services of third parties, for which the disclosure of your information is necessary, to help us better provide our Services to you. We expressly disclaim any and all liability for the actions of third parties. The privacy practices of any third parties are outside the scope of this Privacy Policy and their use or disclosure of your information (including your personal information) will be governed by their own privacy practices or policies. We encourage you to review the privacy practices or policies of those third parties.

4. Your Rights

If you would like to access, modify, or delete your personal information, you may submit a request to us at info@advocatia.io. For more information or to see if these rights apply to you, please contact us. We will promptly review all such requests in accordance with applicable laws. 

 

Some of the information you submit through the Website may be considered Protected Health Information (as defined by the Health Insurance Portability and Accountability Act of 1996 and its regulations (“HIPAA”)). We use, disclose, and protect this information in compliance with HIPAA and other state and federal laws or regulations (“Privacy Laws”). Ask us for more information on this. If the Privacy Laws conflict with this Privacy Policy, we follow the Privacy Laws.

5. Children's Online Privacy Protection Act

The Services are intended for general audiences and is not directed to children under 13 years old. We do not target this Services to children under 13, and we do not intentionally collect any information from users under 13. If you become aware that your child has used the Services, and we may have personal information about a user under 13, please contact us at info@advocatia.io, so we may delete the information.

6. Cookies

Cookies are small bits of electronic information that a website or application sends to your browser and are stored on your hard drive. We use cookies to identify users, keep the Services secure, and improve the Services’ performance. Cookies are not required to browse our Services and may be disabled or deleted. Third parties may employ cookies on the Services in order to better perform their services. We have no control over third-party cookies, and therefore, disclaim any and all liability related to third-party cookies.

7. Changes and Updates to Privacy Policy

This Privacy Policy may be revised periodically, and this will be reflected by the date above. Please revisit this page to stay aware of any changes. Your continued use of the Services constitutes your agreement to this Privacy Policy and any future revisions.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please email us at info@advocatia.io.