Advocatia is committed to maintaining the privacy, integrity and security of any personal information about our users. This Privacy Policy ("Privacy Policy") explains how we protect personal information we collect in connection with your use of the Website and, in some cases, the Services, and how we use and in some cases disclose that information. "Personal information" for purposes of this Privacy Policy means information that identifies you, such as your name, address, phone number, or email address. 

 

If you are using the Website and/or Services through a link or referral from your health plan or healthcare provider, and if you provide us with any protected health information, that information will be handled in accordance with the Business Associate Agreement between us and your health plan or healthcare provider.  

 

This Privacy Policy is subject to the Terms, which are incorporated by reference. Capitalized terms in this Privacy Policy have the same definitions provided in the Terms, unless otherwise indicated.

 

What Personal Information We Collect

 

In order to access or use certain portions of Website or Platform you need authenticate or create a profile on the website (a " Account"). You can alter and correct any personal information provided by you authenticating Account. 

• When you authenticate for an Account, you are required to provide the certain information, such as your name, email address, other contact information, and to verify your information that we may already have on file. You may not use a false name or email address.

• We collect industry standard log data about the browser and operating system you are using, the address of the external or internal page that referred you, your IP address at the time of account creation and keep a log of the pages that you visit on the Website in association with your IP address. We also collect the IP address associated with the device accessing the Website and/or Platform.

• We may collect location data provided by your mobile device. You can then turn location on and off within the app to activate optional features. You can opt-out of location services at any time.

 

How We Use Your Personal Information

 

Advocatia uses Google Analytics to obtain certain information and statistics, which may include your personal information.  Advocatia will not use your personal information for purposes other than those listed in this Privacy Policy unless we obtain your consent first.

 

Advocatia uses your personal information to:

• Provide you with access to the Website and Platform, and to provide you with the Services;

• Analyze Website usage and improve the Website, Platform and other materials;

• Deliver to you any administrative notices and communications relevant to your use of the Website and/or Platform;

• Perform internal research, market and business analyses, project planning, troubleshooting problems, and to detect and protect against error, fraud or other criminal activity; and

• Enforce the Terms and this Privacy Policy. 

 

Disclosure to Third Parties

 

At times Advocatia may make certain personal information available to strategic partners that work with Advocatia to provide products and/or services to you or who provide services such as information processing, order fulfillment, product delivery, customer data management, customer research and the like; these companies are obligated to protect your information. 

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce the Terms or this Privacy Policy, or to protect our operations or users, or if we are required to do so by any applicable law, rule, regulation, subpoena or other legal process. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party. 

 

Use of Aggregated Anonymous User Data

 

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Aggregated data is considered non-personal information for the purposes of this Privacy Policy, is owned exclusively by Advocatia and may be used by Advocatia for any purpose, including purposes related to artificial intelligence and improving the Services.

 

Cookies and Other Technology

 

The Website may use "cookies" and other technologies such as, but not limited to, pixel tags and web beacons. Cookies are alphanumeric identifies in the form of text files that are inserted and stored by your web browser on your computer's hard drive. These technologies tell us which parts of the Website you have visited, limit the number of times you see certain information, or help us better determine which information you may like to see or to alert you to software compatibility issues. They are also used to analyze and improve the Website’s and Platform’s design and functionality. If you choose to delete cookies from your device or block them from being stored on your device, please note that the full functionality of the foregoing items may not be available to you. Pixel tags and web beacons are images embedded in the Website and/or Platform for the purpose of measuring and analyzing usage and activity. Advocatia, or third party service providers acting on our behalf, may use web beacons to help us analyze website usage and improve the Website, Platform and other aspects of the Services. 

 

We may use third party service providers to help us analyze certain online activities and improve our products and services. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on Advocatia websites. We may permit these service providers to use cookies and other technologies to perform these services for Advocatia. We do not share any personal information about our users with these third party service providers, and these service providers do not collect such information on our behalf. 

 

We may use search and display advertising and retargeting cookies for various business purposes. 

Third Party Products or Services Offered Through the Website

 

There may be a number of separate products and services offered by third parties advertised or displayed by us on the Website that may be complementary to your use of the Services (collectively, "Third Party Offers"). If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies and not this Privacy Policy. You should evaluate the practices of external service providers before deciding to use their services. Advocatia is not responsible for their privacy practices. If you click on a link to a third party site, Advocatia encourages you to check the privacy policy of that site. Advocatia may present links in a format that enables us to keep track of whether these links have been followed and whether any action has been taken on a third party web site. We use this information to improve the quality of the Third Party Offers and customized content on the Website and other Advocatia Materials. 

 

Surveys

 

From time to time, Advocatia may ask you to participate in surveys designed to help Advocatia improve the Services. Any personal information provided to Advocatia in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Privacy Policy. 

 

Children

 

We do not knowingly collect any personal information from children under 18. If we discover that a child under the age of 18 has provided us with personally identifying information, we will take steps to delete the information as soon as possible.  This does not apply to information about children under 18 that is provided by such child’s parent, guardian or legal representative for the purpose of providing the Services.

 

Data Use Following Termination

 

Following cancellation or termination of your account, Advocatia may continue to utilize de-identified and anonymized historical data associated with your use of the Services. 

 

Data Security

 

If applicable, protected health information, as described above, is secured and protected in accordance with the Business Associate Agreement between Advocatia and the relevant “Covered Entity” (or business associate of such Covered Entity) such as, for example, your health plan or healthcare provider.  If a Business Associate Agreement is not applicable, your information, including any health information you may provide, is secured and protected as described in this Section.

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, that are designed to maintain the security of your data and to protect Advocatia accounts and systems from unauthorized access.. Please know that while these are industry-standard methods of data security, there is no fool-proof method of data security and we cannot guarantee that these methods or any other methods will prevent any and all unauthorized access.  It is also important to understand that these precautions apply only to our website and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites. 

 

Your Responsibility for Maintaining the Confidentiality of Your Login ID and Password

 

If applicable, you are responsible for maintaining the security of your login ID and password. If you believe that your login ID or password have been compromised you should immediately change your password and contact support. We are not responsible if someone else accesses your account through registration information they have obtained from you or through a violation by you of this Privacy Policy or the Terms of Use. 

 

If you have a security related concern, please contact compliance@advocatia.io. 

 

International Data Transfer

 

Your data is stored in the United States and is subject to United States laws, which may differ from laws of other nations.

 

California Residents

 

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) do not currently apply to Advocatia.  

 

Updates to this Privacy Policy

We may update this Privacy Policy periodically. The date last revised appears at the top of the Privacy Policy. Changes take effect immediately upon posting. 

 

Contact Us

 

If you have questions, comments, concerns or feedback regarding this Privacy Policy or any other privacy or security concern, send an email to compliance@advocatia.io.