Improve experience. Reduce bad debt.
Benefit Triage is a self-service solution where patients can initiate and assist financial counselors with completing financial assistance applications.
Allow your patients to enter demographic information, complete eligibility screenings, and capture documents securely through our self-service platform.
Benefit Triage personalizes the questions asked to each patient, focusing only on those necessary to determine eligibility. The information is automatically saved in the platform creating a complete patient record for a financial counselor to review.
Streamline the financial assistance experience for patients who are comfortable initiating the process themselves. Benefit Triage offers patients who want to start or continue a financial assistance application a self-service, zero-wait-time option.