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Transforming Access to Financial Assistance Programs

Advocatia’s scalable platform is designed to meet the unique needs of your hospital, empowering you to deliver better outcomes for your patients. Navigating benefit programs can overwhelm both patients and staff due to complexities, high patient volumes, and limited resources. Our award-winning technology simplifies the process, helping more individuals access programs like Medicaid and your Financial Assistance Program.

We amplify your team’s capacity by enhancing efficiency, engaging patients, and driving higher application completion rates. Whether seamlessly integrating your existing EHR and workflows, deploying on-site professionals, or providing patients with a self-service digital experience, Advocatia eliminates barriers and streamlines access to essential benefits.

Benefits Screening™ Platform

Advocatia delivers a powerful screening and enrollment platform for financial counselors, social workers and other hospital staff members.  Designed to leave no stone unturned when it comes to identifying resources, our platform streamlines the process and helps your team manage 33% more patients.

  • Optimize workflow and eliminate unnecessary follow-up

  • Assist patients in obtaining coverage

  • Remove friction when communicating with patients

  • Automate outreach with patients within 24 hours

  • Engage every patient 

  • Automate backend eligibility checks

Benefit Triage™ 

Advocatia’s patient friendly self-service tool, Benefit Triage empowers patients to independently initiate eligibility screenings and complete applications for financial assistance, Medicaid, and more. Built on our robust Benefit Screening platform, this solution streamlines access, enabling patients to start the process anytime, anywhere.  With seamless automation, patients are engaged immediately, or your team can step in to assist in real time—reducing the need for in-person financial assistance visits or bedside interactions. Benefit Triage transforms how hospitals connect patients to the resources they need.

  • Allows your patients to enter demographic information, complete eligibility screenings, and capture documents securely through our self-service platform.

  • Personalizes the questions asked to each patient, focusing only on those necessary to determine eligibility. The information is automatically saved in the platform creating a complete patient record for a financial counselor to review.

  • Streamlines the financial assistance experience for patients who are comfortable initiating the process themselves. Benefit Triage offers patients who want to start or continue a financial assistance application a self-service, zero-wait-time option. 

Benefit Text™

Benefit Text is a mobile solution that allows patients to easily communicate their needs when and where they want, creating increased levels of engagement for better outcomes. 

  • Start a conversation with your uninsured & underinsured patients through SMS text, allowing them to self-screen for available programs. 

  • Provide patients with a simple-to-use solution to submit supporting documents after they are discharged from your facility. 

  • Improve the effectiveness of your communication and minimize unnecessary spending.

Put Our Team to Work with Our Full Service Solution

Advocatia offers comprehensive on-site support to streamline your Medicaid eligibility process. Our platform is designed to assist uninsured and underinsured patients, ensuring they receive the coverage they need while you secure reimbursement for services provided. Let us help you enhance patient access to care and improve your bottom line.​​

  • Advocatia dedicated team

  • Screen all self-pay accounts to identify eligible patients

  • Review determinations for possible follow-up activities

  • Assist with any volume and account, regardless of dollar value

  • Assist with appeals as necessary

  • Represent both client and patient interest at hearings

  • Conduct outreach to build awareness and identify individuals to enroll

  • Follow-up with patients to complete the enrollment process

Learn more about our platform

Learn more about how our award-winning technology platform can help empower your organization and patients. 

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