• Team Advocatia

Patients & Administrators Want More Self-Service Technologies


A recent study from Eliciting Insights highlighted the substantial opportunities for patient access and revenue management technology. Key findings from the study include:


  • Patient Access functions remain highly manual: more than half of all Patient Access functions are highly manual and more than 30% of health systems rely completely on manual processes

  • Health systems are taking a serious look at adding Patient Access technology: over half of the health systems surveyed do not offer a Patient Financial Engagement Platform, Kiosk, or Patient Self-Serve Scheduling.

  • The difficult challenge of segmenting self-pay accounts into the workflow (eligibility, charity, or bad debt): The sooner administrators and revenue cycle managers can identify and allocate patients to the appropriate workflow, the better off the health system is financially.

You can learn more about the Eliciting Insights Market Study here.

By seamlessly integrating with EHRs like Epic, Cerner, and others, Advocatia streamlines the patient access experience, helping hospitals get paid for services and lower bad debt.



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Contact us to learn more about how we can help drive engagement and coverage for your uninsured population


Advocatia Solutions (advocatia.io) provides hospitals with a platform to assist their uninsured and under-insured patient populations.  Advocatia helps your patient financial counselors streamline "benefit triage" - the financial assistance process - and provides an optimized workflow to assist patients find coverage when they need it most..  Hospitals that partner with Advocatia increase reimbursements, decrease bad-debt and optimize their internal work-flows while creating an audit trail of enrollment.  This win-win solution will have your patients AND your CFO sleeping better at night.